Privacy Policy

Effective Date: July 1, 2025

1. Introduction

DMG SAAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)

  • Account credentials (username, password)

  • Billing information (payment details, billing address)

  • Profile information you choose to provide

  • Communication records (support tickets, emails)

2.2 Usage Data

We automatically collect information about your use of our Service:

  • IP address and location data

  • Browser type and version

  • Device information and operating system

  • Pages visited and time spent on pages

  • Clickstream data and user interactions

  • Log files and system activity

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Maintain your session and preferences

  • Analyze usage patterns and improve our Service

  • Provide personalized content and features

  • Enable third-party integrations

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, maintain, and improve our Service

  • Account Management: To create and manage your account

  • Communication: To respond to inquiries and provide customer support

  • Billing: To process payments and manage subscriptions

  • Security: To protect against fraud and unauthorized access

  • Analytics: To understand usage patterns and improve user experience

  • Legal Compliance: To comply with applicable laws and regulations

  • Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

4.1 We DO NOT sell your personal information to third parties.

4.2 We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our Service

  • Business Transfers: In connection with mergers, acquisitions, or asset sales

  • Legal Requirements: When required by law, court order, or legal process

  • Safety and Security: To protect the rights, property, or safety of our users

  • Consent: When you have given explicit consent to share your information

4.3 Third-Party Services

Our Service may integrate with third-party services. This Privacy Policy does not cover the privacy practices of such third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication measures

  • Employee training on data protection

  • Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our Service to you

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

  • Fulfill the purposes outlined in this Privacy Policy

When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information (subject to legal requirements)

  • Export your data in a portable format

  • Restrict or object to certain processing activities

7.2 Communication Preferences

You can:

  • Opt-out of marketing communications

  • Update your email preferences

  • Unsubscribe from promotional emails

7.3 Cookie Management

You can control cookies through your browser settings, though this may affect Service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. California Privacy Rights

10.1 CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination for exercising your rights

10.2 Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

11. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of access, rectification, and erasure

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with supervisory authorities

Our lawful basis for processing includes:

  • Performance of contract

  • Legitimate interests

  • Legal compliance

  • Consent (where applicable)

12. Data Processing Activities

We may process your data for:

  • Contractual Performance: To fulfill our service agreement with you

  • Legitimate Interests: For business operations, security, and service improvement

  • Legal Compliance: To meet regulatory and legal requirements

  • Consent: For marketing and optional features (where consent is obtained)

13. Automated Decision Making

We may use automated systems for:

  • Fraud detection and prevention

  • Service optimization

  • Content personalization

You have the right to request human review of automated decisions that significantly affect you.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website

  • Sending email notifications to registered users

  • Providing in-app notifications

Continued use of our Service after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

  • Email: info@davidmediagroup.com

For urgent privacy concerns, please clearly mark your communication as "Privacy Request."

16. Data Protection Officer

If you have questions about data protection or wish to exercise your rights, you may contact our privacy team at the email address above.

Last Updated: July 1, 2025

Important Notice

This Privacy Policy is designed to comply with major privacy regulations including GDPR, CCPA, and other applicable laws. However, privacy requirements vary by jurisdiction and business model. We recommend having this policy reviewed by a qualified privacy attorney to ensure compliance with your specific circumstances and applicable regulations.